Terms of Service

1. Acceptance of Terms

By accessing or using the Famous Contractors platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

These Terms apply to all users of the Platform, including property owners ("Owners"), contractors ("Contractors"), and any other visitors or users.

We reserve the right to modify these Terms at any time. Continued use of the Platform after any changes constitutes acceptance of the modified Terms.

2. User Accounts

To access certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Contractor Responsibilities

Contractors using the Platform agree to:

• Maintain all required licenses, permits, and insurance for their trade and jurisdiction
• Provide accurate information about qualifications, experience, and capabilities
• Complete contracted work in a professional, timely, and workmanlike manner
• Communicate promptly and professionally with Owners
• Comply with all applicable laws, regulations, and building codes
• Honor all quotes, bids, and contractual commitments made through the Platform
• Maintain appropriate workers' compensation and liability insurance

Famous Contractors does not verify contractor licenses, insurance, or qualifications. Contractors are solely responsible for maintaining proper credentials.

4. Owner Responsibilities

Property Owners using the Platform agree to:

• Provide accurate project descriptions and requirements
• Ensure safe access to the work site
• Make timely payments as agreed upon with Contractors
• Communicate project changes or concerns promptly
• Obtain necessary permits if required for the project
• Review and approve work in a reasonable timeframe

5. Payment Terms

All payments processed through the Platform are handled by our third-party payment processor, Stripe. By using the Platform, you agree to Stripe's terms of service.

Payment schedules and amounts are determined by agreement between Owners and Contractors. The Platform facilitates but does not guarantee payment collection.

Refunds, chargebacks, and payment disputes are subject to the policies of our payment processor and the specific agreement between parties.

6. Escrow System

The Platform offers an optional escrow system to protect both Owners and Contractors:

• Owners may deposit funds into escrow before work begins
• Funds are held securely until project milestones are approved
• Upon Owner approval, funds are released to the Contractor
• Disputes regarding escrow releases are subject to our Dispute Resolution process

Use of the escrow system is encouraged but not required. Parties who choose not to use escrow do so at their own risk.

7. Dispute Resolution

In the event of a dispute between an Owner and Contractor:

• Parties are encouraged to resolve disputes directly through communication
• Either party may request mediation through the Platform
• For disputes involving escrow funds, Famous Contractors may hold funds pending resolution
• We reserve the right to make final decisions regarding escrow fund disbursement

Famous Contractors is not responsible for the quality of work performed or any damages resulting from contractor services. We provide a platform for connection only.

8. Platform Fees

Famous Contractors charges a platform fee of 10% on all transactions processed through the Platform. This fee:

• Is calculated on the total project amount
• Is deducted from payments before disbursement to Contractors
• Covers platform maintenance, payment processing, and support services
• Is non-refundable once work has commenced

Additional fees may apply for premium features, subscription services, or expedited processing.

9. Intellectual Property

All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, and software, are owned by Famous Contractors and protected by copyright, trademark, and other intellectual property laws.

Users retain ownership of content they submit to the Platform but grant Famous Contractors a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with the Platform.

Builder Vault content is proprietary and licensed only for personal, non-commercial use by authorized subscribers.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAMOUS CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Property damage or personal injury resulting from contractor work
• Disputes between Owners and Contractors
• Contractor performance, quality, or timeliness
• Data loss or security breaches

Famous Contractors is a platform that connects Owners and Contractors. We do not employ Contractors, supervise their work, or guarantee their performance.

11. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of other users or Platform staff
• Non-payment of fees owed to the Platform
• Any conduct we deem harmful to the Platform or its users

You may terminate your account at any time by contacting support. Termination does not relieve you of any obligations incurred prior to termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware.

By using the Platform, you consent to the jurisdiction of such courts and waive any objection to venue.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Famous Contractors
Email: legal@famouscontractors.com
Support: support@famouscontractors.com